Today, we put the focus on a primary care doctor practicing in Punggol – to get a feel of what it’s like running a GP clinic in a residential neighbourhood in Singapore.
Dr. Paul Ang belongs to a new generation of young doctors establishing themselves as the community’s trusted general practitioners (GPs), providing primary care to the residents in Punggol.
As a millennial, Dr. Ang is tech savvy and fully cognizant of the importance of harnessing technology to reap improvements to traditional work processes.
Having spent the past three and a half years practicing at Zenith, the Gen-Y doctor’s greatest frustration is with the typical fluctuations of patient volumes at GP clinics.
As most practitioners or patients would have observed, a typical primary care clinic can be really crowded at times eg. on Saturdays and Mondays, and at different times of the day.
With many traditional first-come-first-serve basis, the staff has to cope with long lines of patients vying for an earlier time slot, with tempers occasionally flaring up.